Blog Archives

Cycling to Hell and Back

The last year has been a struggle for everyone. Not being able to go out and socialise with family and friends in a pub or restaurant, staying at home eating and drinking too much, trying to keep yourself sane and keep yourself from putting on the weight whilst binge watching series on TV. With all this in mind, to hear that Hospitality Action are setting a challenge for 2021 called ‘To Hell and Back’ to raise funds for the hospitality industry, I was more than excited to get involved.

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How fast is your website?

Foodservice Design Agency - Speed TestAs the leading Foodservice agency, we are always looking at how we can improve the user experience and usability of all our clients’ websites.

We all know that the design, functionality, layout and content is key to making a website great but are you overlooking one of the most important factors of usability and user experience, how fast your site and pages load.

Is page speed important?

The simple answer is yes, optimizing your page speed is more important now than ever before. Fast loading sites perform better on every front, better user experience, more engagement, higher conversions and even higher search rankings. Trust us, you would be surprised how much slow page speed can affect your search rankings. All search engines like Google want to provide their users with a great user experience and a fast site will improve the overall experience, site quality and increase the user’s satisfaction.

How fast is fast enough?

In our experience, and with lots of research, we find on average most users expect a site to load within 4 seconds or less. Some good guidelines to follow when checking your site’s page speed are: if your page loads in under 1 second, that is excellent; under 3 seconds, that is perfect; 3 to 7 seconds, this is average but you could have room for improvement; over 7 seconds, this is not great and you could be losing users and conversions.

Are you thinking about mobile users?

If not then you should be. With mobile internet usage expecting to overtake desktop usage, it’s never been more important to think about faster site loading times. Most mobile users will be using a slower connection and in most cases be out and about trying to access information fast.

Just imagine you’re in a hurry, trying to find a telephone number or an address for a hotel or restaurant and every page on their website is taking forever to load. How frustrating and annoying to the user would this be. They may even give up and look at a competitor’s site that is quicker to load and access this information.

Conclusion…

Remember, everybody deserves a fast web experience. Improving your site speed should always be a serious factor in your overall site optimisation. In turn, this will boost your user’s confidence and trust in your site.

If you want to find out more about how we can help you increase your site’s speed and performance, give us a call!


Jellybean Creative is a leading foodservice marketing and foodservice design agency. We help top brands with food service pr, food service marketing, digital and design. If you feel we could help you with your marcomms, strategy, public relations, creative or digital then drop us a line today.

Cut-Out Christmas

Food Service Marketing - Cut-Out ChristmasEvery year Jellybean creates a magically-creative Christmas campaign to support our charity friends, Hospitality Action and Springboard UK. This year, as the leading foodservice agency, we showcased our creative, digital and social media talents with a digital take on the traditional Christmas card with our ‘Cut-Out Christmas’. Take a look here https://www.jellybeancreative.co.uk/christmas/  – for each unique view our campaigns receive, we donate £1 to the two charities.*

We wanted to share 2015’s festive joy with the masses so we took to Twitter  to share our campaign. We encouraged Twitter users to follow a link and view our video-card – in turn raising funds for our deserving charities. To return the gesture of goodwill – it’s Christmas after all – we ran a free prize draw for those users who retweeted our campaign tweet, to win one of three luxury chocolate boxes, created by agency friend, UK World Chocolate Master Ruth Hinks!

Receiving 305 engagements including 94 retweets and making 7,797 impressions in just three days, we think it’s fair to say we spread the joy far and wide.

A big thanks to all who took part in the Twitter competition and those who’ve helped support our Christmas campaign to date by viewing our ‘Cut-Out Christmas’ card.

There’s still time to get involved, so if you’d like to help us raise some money, have a watch of Cut-Out Christmas and we’ll do the donating: https://www.jellybeancreative.co.uk/christmas/

Now I suppose all that’s left to say is, we wish you a very Jelly Christmas from all the beans!

*(50p to each, capped at £500)


Jellybean Creative is a leading food service marketing and food service design agency. We help top brands with food service pr, food service marketing, digital and design. If you feel we could help you with your marcomms, strategy, public relations, creative or digital then drop us a line today.

Should you be using A/B Testing?

Food Service Design Agency - A/B TestingWhen designing websites it’s all too easy to get bogged down producing seemingly well-written content, and beautiful design that we feel works best… but is it really working?

Should we be doing more to find out what actually works and what the user likes?

There are many different ways of testing if your users are reacting positively to your design, and in today’s fast moving market we should use what tools are available to us to find out what actually works and delivers results.

One way of doing this is by using a technique called A/B testing.

A/B testing (sometimes called Split Testing) is a method of comparing two versions of a web page (or content within that web page) against each other to work out and determine which version performs better and produces greater results.

How does A/B Testing work?

A/B testing is a way of taking your web page and creating two versions for your audience to see. Once you have worked out what you would like to test, you would have your original version of the webpage (A) and then create an alternative/modified version (B), where you would change a heading, an image, colours, positions of elements, etc. Then half of your traffic to your page would be shown the original version and the other half of your traffic would be shown the modified version of the page.

The user engagement for each version would then be measured and that data is collected into an analytics dashboard, giving you all the results as to how they performed. You can then determine whether changing the experience had a positive, negative, or no effect on the visitor’s behaviour. You don’t even need to stop here, as these results could give you more ideas to run further tests and modifications to how your page performs.

Almost everything on your website or web page that affects a visitor’s behaviour can be tested. Below is a list of the elements it is worth thinking about when deciding what to test:

1. Headings and subheadings
2. Colours
3. Content text
4. Call to actions
5. Buttons
6. Position of content on page
7. Images
8. Form positioning and content
9. Links
10. Promotions

Whatever the outcome of your testing, this should provide you with a lot of useful insight into the user’s engagement with your site or page.

If you would like to find out more about how A/B testing could help your website performance and give you greater results, give us a call.


Jellybean Creative is a leading food service marketing and food service design agency. We help top brands with food service pr, food service marketing, digital and design. If you feel we could help you with your marcomms, strategy, public relations, creative or digital then drop us a line today.

 

The Importance of good website usability

As the leading Foodservice agency, we pride ourselves in delivering the best possible experience and usability for our clients’ websites.

Your website is the shop window to your business online and first impressions are key to getting your users and clients to want to know more and stick around. Obviously the design of your website plays a large part of the overall experience, but you will find a lot of websites that are beautifully designed are extremely hard to use, hard to navigate and do not work across all devices, like tablets and mobile. On the other hand there are many other popular websites that are just plain ugly, but are really easy to use and navigate.

Remember, if your users find your site easy to navigate and they can find the information they require quickly, it will help keep them on the site and with this in mind it will help with your SEO and rankings on Google.

For these reasons, usability should not be an afterthought in website design. Changing, testing and fixing a website after it has been built is inefficient and expensive. It is also unlikely to produce the best results.

Here are our 10 tips for improving the usability of your website…

1. On brand and consistent
Remember your website is one of the most important tools for your business. Make sure that it is in-line with your brand so that your visitors easily recognise it is you.

2. Design for your audience not your ego
It may be your website, but the reason you have it is to satisfy your visitors. Their needs are more important than your wants. Be consistent throughout your site, changing the navigation and structure of your site half way through will confuse most people.

3. A clear and simple navigation
A good navigation is always clear and simple. The navigation should not only group content logically, but also be clear as to what the user can expect if they follow the navigation. Avoid cryptic copy and ensure that your navigation is optimised for touch devices.

4. Keep your site clean and simple
You may attract visitors with an eye-catching design, but content is what keeps them on the site and encourages them to return. Try to keep any interactive elements to a minimum and contain them away from the content of the page so they are not too distracting. Content is also the best way to boost your site in search engine rankings.

5. Mobile friendly
Test your website to make sure it works on all devices from desktop, to tablets and mobile. Also check your analytics to see what your visitors are predominantly using to view your site and make sure that you give them the best experience and relevant information.

6. Site and page speed
Speed is important! Not only do people find it annoying to visit a website that takes a long time to load but your site speed also influences search engine optimisation. Search engines rank faster sites higher in their results.

7. Keep your content relevant
Your content should always be relevant to what your page is about. Make sure that the content and SEO keywords are in-line with each other. Search engine rankings work on relevance of keyword search against copy on the page.

8. Place your most important content high on the page
Please don’t save the best for last. Place the most important content high on the page. Think of a newspaper, the main story is always at the top.

9. Don’t worry about the vertical scrolling
There has long been a myth that pages on your website should be short and above the fold. Don’t be afraid to have long scrolling pages if the content needs it. In some cases you need to give as much information as possible.

10. Make page content easy to scan read
Visitors to your site most likely are not reading all the text on your page, they scan it. You could spend hours or days writing your page content and it’s really annoying to think that visitors may read less than half of it. Format your content so that it’s easy to scan. Emphasise the important points with headings, bullet points, bold text and colours.


Jellybean Creative is a leading foodservice marketing and foodservice digital agency. We help top brands with foodservice pr, foodservice marketing, digital and design. If you feel we could help you with your marcomms, strategy, public relations, creative or digital then drop us a line today.