Lifting the Lid on The Out of home Opportunity
The out of home market, foodservice, eating out, away from home, catering, HORECA – whatever you call it, it’s a growing market that has long been the poor cousin to retail.
This comes down to a number of reasons, one, retail, although highly competitive and hard on margins, is a bigger market and realistically the number of trade buyers you need to convince to make your brand a success can fit into one room (although you probably wouldn’t want them to be). Then, once you understand your consumer, it’s all about reaching them wherever they may be, with a strong (ideally emotionally engaging) message and then prompting them to purchase with effective shopper marketing during their retail journey. Whereas with the out of home market, although margins can be healthier, it is a complex and fragmented beast, which, when viewed by the untrained eye, can be rather daunting. First there’s the route to market listings that need to be secured through the national big hitters as well as the myriad of regional wholesalers, then there’s the challenge of communicating to thousands upon thousands of buyers with vastly different agendas, both independent and group and ensuring that messaging is tailored to them and their particular needs. You might manage to get listed at head office in a huge organisation, but if it’s an undisciplined multiple (not working off a centrally developed menu) pulling those sales through is quite another challenge. Whilst the independents can be fickle creatures opting for whatever is on promotion at the time. Sounds fun doesn’t it! (And that’s just the start).
So why bother? Why not just ignore it? Well, as the out of home market accounts for over a third of consumer spending on food (38.8p in the pound), is valued at £85.3bn and growing at 2.8%*, I think you’ll agree that although it might be a tricky nut to crack it’s well worth it! However, when it comes to convincing the board and colleagues who may not appreciate the out of home opportunity there is nothing quite like facts and stats (and of course the accompanying ‘so whats?’) to give credence to your argument for budget, resource and focus on the out of home market. That’s why we’ve created our ‘Out of Home Facts in a Flash’ infographic – lifting the lid on the out of home opportunity in an easy to digest format which is available to download here. We hope it helps you fight the foodservice corner and of course you know where to come when you decide to go for it!
*M&C Allegra Eating Out Report 2015





Well, after many years of Mexican being heralded as the next big thing in the UK foodservice market it would seem its time has finally come. Having been in foodservice marketing for fourteen years I can recall many a debate at the NRA show with my British counterparts on the issue of ‘will the UK follow the US when it comes to Mexican cuisine?’. The stock answer was very much a ‘probably not, just look at the demographic of the US population, of course Mexican food is popular, the UK is very different, I can’t seeing it taking off over here.’ Oh how they must be eating their words now, as in 2015 our appetite for Mexican eclipses all other cuisines it would seem. In fact Mexican food has overtaken Indian in the ready meal wars with spend up 12.8% to £264million in one year*. Mexican cuisine is now an established out of home flavour trend observed by the likes of Horizons, Technomic and Allegra, with restaurants including Wahaca, Chipotle, Tortilla and Las Iguanas dominating our high streets.

There are few things that will motivate me to head into The City of London on a hot and sticky Wednesday evening, but luckily for Wirehive, gin ranks very highly amongst these few things. So I hot-footed it (quite literally) from the end of the tube line at glamorous Ealing Broadway via the lovely Central Line to The City of London Distillery, a hop, skip and a jump from Chancery Lane tube, to mix and mingle with digital gurus and geeks alike at the Wirehive gin tasting event. Wirehive is a digital hosting company and also well known for its Wirehive 100 Awards (which we eagerly await the shortlist for!). And I have to say I rather like the company’s approach to new business, which is far less ‘hard sell’ and far more ‘get ‘em tiddly on gin and have a chat’. Now it is safe to say that our Digital Director Andy was very much amongst his own, surrounded by other men in jeans and shirts talking UX and disaster recovery galore. I however may not be a fully-fledged digital geek, but with the help of our regular internal workshops from the digital team and a bit of extra-curricular reading I managed to keep up and throw in the odd salient point here and there.
The Cateys has always been the hot ticket when it comes to the hospitality world. So as the leading foodservice agency we were there in force to find out first-hand who would be walking away with one of the iconic and highly coveted Cateys ‘lady & shell’ statues. Now in its 32nd year, the Cateys celebrate the cream of the crop when it comes to the hospitality industry. With twenty one categories covering all facets of the industry the awards night itself is the culmination of months of judging and preparation.
As the leading foodservice agency we can always be found at Arena events and the Arena Summer Event last Friday was no exception. Held at the Jumeirah Carlton Tower the day offered not one but two attractions on the bill, with Technomic running us through their observations and predictions for the UK casual dining market, followed by words of wisdom from Andrew Guy, CEO of Ed’s Easy Diner (a good pairing). As ever with Arena events it’s not just about the speakers, it’s also very much about the networking and we were lucky enough to catch-up with old contacts and meet some interesting new ones.
As the leading foodservice agency we make a point of attending the ‘Marketing in Foodservice’ conference, which is now in its third year. M&C Allegra offered up a varied agenda for the day with speakers representing high street operator brands, traditional and social media channels and of course food brands, reflecting the diverse nature of the sector.
As a truly integrated agency specialising in the foodservice market we pride ourselves on delivering outstanding creative based on sound insight and excellent strategy. With our six strong creative team we cover both print and digital design in-house, and through this fact and our
As the leading foodservice agency we’ve yet to miss an Arena Savoy Lecture, which is arguably the jewel in the crown of the networking association’s calendar. This year it was the turn of Martin Robinson to take the lectern and enlighten the gathered ‘movers and shakers’ of the out of home world. Martin is the Chairman of
It is often said that there is a lack of real insight in the foodservice marketing compared to consumer and retail, but with the likes of Horizons and the often untapped resource that is wholesaler ‘sales out’ data, we work with our clients to effectively unearth those killer nuggets of insight that can help brands open up the foodservice opportunity. We have partnered with Horizons on a number of projects through the years, as well as incorporating its Key Club sessions into our staff training to ensure we keep our edge as the leading foodservice marketing agency. We strongly believe that only by really understanding the market landscape, influences and trends can you create effective campaigns which offer cut-through and deliver ROI for brands in the OOH arena. To that end we always make a point of attending the Horizons annual breakfast briefing to get the very latest insight on the market.
As the leading foodservice agency we get invited along to a fair few events during the year. It is fair to say that the world of foodservice is full of lavish events and gala awards, but in the blur of Park Lane venues and gourmet dinners there is one that stands out from the crowd. The FPA (Foodservice Packaging Association) Annual Awards breaks the unwritten rule that all foodservice black tie dos must be held in London, by heading off to the seaside and holding its night of the year at The Grand. In the classic opulence of this Brighton landmark the event also starts far earlier than most with afternoon tea and an exhibition of award entries for guests to peruse. Then from 6pm there are cocktails and mingling, so by the time dinner is served at 7.30pm the mood is, to say the least, ‘buoyant’.
As one half of TV’s ‘The Spice Men’, Cyrus Todiwala has long been a highly respected chef, pioneering contemporary Indian cuisine, and with Café Spice Namaste, Mr Todiwala’s Kitchen, The Park Café, Assado Restaurant and his first in India – the Acron Waterfront Resort in Goa, his mission looks to be going rather well. With his passion for Asian food and support from The Master Chefs of Great Britain, Cyrus is the driving force behind the Zest Quest Asia competition, which aims to highlight the ever growing £3bn Asian food industry in the UK and the real demand for highly skilled chefs to deliver this complex and delicious cuisine. Previously known as the Asian Junior Chefs Challenge this is the second year of the competition which encourages student teams from catering colleges from across the country to compete in live cook-offs to win the amazing prize of a culinary trip to Sri Lanka and of course the huge endorsement of their skills the title brings.
