When given the opportunity to support a local charity with time out of our busy foodservice marketing agency, I immediately thought of St Catherine’s Hospice and was lucky enough to be able to help in their Reigate Charity Shop. St Catherine’s Hospice day in and day out make a difference to so many people and their families, offering support and advice in their darkest moments.

I arrived at the shop on a very rainy and grey day but was welcomed by the most incredible, upbeat team who were eagerly encouraging shoppers to take advantage of the 50% discount on ‘Orange Friday’ – their version of Black Friday! Managed by the superb manageress, Sylvie, the store was busy and I was put to work tidying the shop floor and demonstrating my best customer service skills. The team explained that there is always something to do, be it out the front keeping the shop floor tidy and helping customers, to taking and sorting the donations whilst pricing up, so volunteers offering time is always valued.

Local shops are a vital part to any charity, not only increasing income, but driving awareness of the charity’s work. To find out more about St Catherine’s Hospice and how you can help please visit www.stch.org.uk

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