Tilda
Amazon Promotion
The Challenge
To create a high impact, rich sales promotion to drive loyalty among existing customers and encourage new users to trial Tilda rice. The promotion needed to be relevant to and work across all foodservice customer sectors and have a simple redemption process.
The Solution
Give away a free £5 amazon.co.uk voucher on-pack via 42,000 bags of Tilda rice. The promotion was communicated using an on-pack sticker and in-pack flyer routing the caterer to a dedicated section on the Tilda foodservice website. Caterers simply registered and redeemed their unique reference number (URN) printed on the in pack flyer. This unique reference number was automatically checked against a database of URNs and once validated delivers a £5 amazon.co.uk code from a back end database and displays to the caterer within seconds. The code is also sent to the caterer on email so they can use straight away or at a later date.
The Campaign Success
The promotion was a huge success with Tilda customers benefiting from over £70,000 worth of Amazon vouchers! The campaign exceeded expectations, improving customer loyalty and driving new users to the brand, with almost 1,200 caterers signing up to receive information on Tilda products and promotions.
The website was an invaluable tool. Thanks to the systems capability any code queries could be solved quickly keeping the promotion running smoothly.